Services
Boost your e-commerce
Upgrade customer support with
AI chatbots

Our AI Chatbot can be customized and trained with your business-specific information

Services
Quick response
1.
Automate
your product inquiries

It's not unusual for shoppers to leave their carts behind due to a few unanswered questions. Kittychat allows you to promptly respond to customer inquiries, clear up their doubts, and finalize the purchase.

Services
Product Recommendation
2.
Find
the right product based on needs

If customers are uncertain about what to purchase, they might leave your store in search of more details. However, smart product recommendations can clarify their doubts and lead them to the perfect product.

Services
Product Comparison
3.
Assist
in choosing between products.

Understanding the differences between similar products can be difficult. Often, shoppers are unwilling to spend time researching these distinctions. With Kittychat these differences can be clarified in just a few seconds.

Services
Integration
4.
Live Chat
through Slack

If your customers need more help than the AI offers, they can hop into a live chat with a customer service person.

Live chat can be enabled through Slack integration with a few simple steps.

▪️ Free Slack account is sufficient
▪️ Multiple CS team members can receive incoming inquiry notifications. The workload can be distributed among the team.
▪️ Through the Slack mobile app, a CS team member can engage in conversation while on the go.

Frequently Asked Questions

Is the data I trained on the AI chatbot shared with other places?
No, if you train GPT-4o mini with your own data, that data will not be shared with anyone else accessing GPT-4o mini or other versions of the GPT model. OpenAI maintains strict data privacy and security standards. When you train the model with your data, it is used solely for the purpose of improving the model's performance for your specific use case. The data you provide for training is not shared or used to train other models accessible to the general public. References: - https://openai.com/enterprise-privacy - https://arstechnica.com/information-technology/2023/08/you-can-now-train-chatgpt-on-your-own-documents-via-api/
Can it respond with information from external sources, not just my data?
By default, it responds only within my data and answering with external information is prohibited, but this can be modified in the basic persona settings.
Do you use GPT-3.5 or GPT-4?
Kittychat is using GPT-4o mini version
Can the chatbot respond in other languages?
Yes, it can respond in the same language as the question.
Can I personalize the chatbot?
Yes, you can directly input how the chatbot should behave, its tone of voice, the length of its responses, and so on.
Where can I deploy the AI chatbot?
You can deploy the AI chatbot to your website and Google Maps as a link. Additionally, you can generate a QR code and display it prominently in your shop.

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