Terms and Agreements
1. Introduction
These Terms of Service ("Terms") are used to determine the rules of the service and to clarify the legal relationship between the entities using the service and the company. Peerprinter Inc. (“Company”) operates web pages and provides services at Kittychat.ai (defined in Article 2). The service is exclusively provided to assist professional entities in conducting business. By using the website and/or service in any way, or going through the account registration process, users or guests declare that they (i) have read, understood, and accepted the contents of the Terms and Privacy Policy, (ii) are of age and legal capacity to enter into a contract with the company, and (iii) have the right to act on behalf of the entity they represent, and that their declaration is effective. If a user does not wish to apply the provisions of the Terms, they should not use the service. In such cases, the user can contact the company by emailing hello@kittychat.ai, and the company may find a solution.
2. Definitions
Unless otherwise specified, the following capitalized terms have these meanings:
Account - Refers to the individualized panel used by users to access the service and/or website.
Agreement - Refers to the subscription agreement that can be concluded between the user and the company, specifying the scope and price of service usage.
API - Refers to the KittyChat Application Programming Interface that can be integrated with the user's software.
Company - Refers to Peerprinter Inc.
Content - Refers to texts, photos, and other content posted, presented, or transmitted by guests or users on the website.
Device - Refers to devices such as computers, phones, smartphones, tablets, or other electronic equipment that can navigate web pages.
Guest - Refers to the entity navigating the website.
Intellectual Property - Refers to the externalized expression of designs, inventions, useful models, industrial designs, works, and other creative activities that are the subject of the company's proprietary rights.
License - Refers to the non-exclusive right for personal use of the API and/or widget.
Link - Refers to hyperlinks referencing other websites.
Mobile Device - Refers to portable devices such as phones, smartphones, tablets, or other electronic equipment operating the website and/or service.
Notification - Refers to messages sent to users as part of the service.
Other Website - Refers to websites other than the website.
Password - Refers to the user's anonymized verification tool that allows access to the account and consists of a sequence of symbols that can be entered using a computer or mobile device keyboard. It must include at least 8 symbols and allows the user to input text messages in terms of quantity and composition.
Privacy Policy - Refers to the privacy policy that defines the rules for the processing of personal data by the company, available at the following internet address: https://www.kittychat.ai.
Service - Refers collectively to the website, widget, and/or API (according to the scope granted to a given user under the agreement).
Terms - Refers to these Terms of Service available at the following address: https://www.kittychat.ai/terms
User - Refers to the entity owning an account.
Website - Refers to the web pages located at KittyChat.ai.
Widget - Refers to the Kittychat widget that can be implemented on the user’s website.
The aforementioned definitions maintain their meaning regardless of whether they are expressed in singular or plural.
3. General Rules
Using the service implies full acceptance of the Terms. The Terms apply only to the relationship between the company and the guest or user. In cases where the service and/or website introduces the possibility of services provided by other entities, such services will be provided based on the regulations provided by those entities, and the responsibility for the execution of those services rests solely with those entities, unless the content of the Terms clearly and unambiguously directs otherwise. Each entity using the service and/or website must use it in accordance with the fate arising from the Terms. Website use is only permitted if the device meets all of the following minimum technical requirements:
- Must be able to access the Internet.
- Must be able to start one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge. The version of the internet browser used must not be more than 1 year old.
- JavaScript must be enabled.
API use is only possible if the following minimum technical requirements are met:
- Must be able to access the Internet.
- Must have software capable of sending HTTP requests.
Widget use is only possible if the following minimum technical requirements are met:
- Must be able to access the Internet.
- Must be able to start one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge. The version of the internet browser used must not be more than 1 year old.
- JavaScript must be enabled.
- It is recommended to install antivirus software on your device or mobile device.
4. Account
Account setup is possible through the website. Account setup requires registration by providing a personal email and password. When creating an account, you must always provide accurate, complete, and up-to-date information. Inaccurate, incomplete, or outdated information may result in immediate termination of your account on the website and service. You are responsible for maintaining the confidentiality of your account and password. This includes, but is not limited to, restricting access to your device or mobile device and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether with our website and service or a third-party service. You must notify us immediately if you become aware of any security breach or unauthorized use of your account. You may not use someone else's name or a name or trademark that you do not have the right to use as your username, or use a name that is offensive, vulgar, or obscene, without appropriate authorization.
5. Communications
By creating an account, you may agree to subscribe to newsletters, marketing or promotional materials, and other information that we may send.
6. Contests, Sweepstakes, and Promotions
Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the service or website may be governed by rules separate from these Terms (particularly as specified in the agreement, if concluded). If you participate in any Promotion, please review the applicable rules as well as our Privacy Policy. If the rules of a Promotion conflict with these Terms, the Promotion rules will apply.
7. Subscriptions
Some parts of the service are billed on a subscription basis ("Subscription"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the subscription plan you select when purchasing a Subscription. A Subscription will automatically renew under the exact same conditions unless you cancel it or the company cancels it. You can cancel the renewal of your Subscription through your account or by contacting the customer support team of the company at hello@kittychat.ai. A valid payment method, including credit card, Apple Pay, or Google Pay, is required to process the payment for your Subscription. You must provide the company with accurate and complete billing information including (i) your full name, (ii) email address, (iii) country, (iv) legal entity name of the business, (v) value-added tax number, and (vi) valid payment method information. By submitting such payment information, you automatically authorize the company to charge all Subscription fees incurred through your account to any such payment methods. If automatic billing fails for any reason, the company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: service availability, errors in the description or price of the service, errors in your order, or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. The company is not responsible for any additional charges, taxes, including those imposed by the relevant authorities of the country of residence/location of the person submitting the order. Payment of these additional fees is the responsibility of the person submitting the order.
8. Fee Changes
The company may modify the subscription fees at any time at its own discretion. All changes to subscription fees will become effective at the end of the current billing cycle. The company will provide reasonable advance notice of the changed subscription fees to give you the opportunity to terminate your subscription before the change becomes effective. Continuing to use the service after the subscription fee change has taken effect means you agree to pay the modified subscription fee amount.
9. Refunds
Paid subscription fees are non-refundable, except as required by law.
10. Content
Our service and website allow for the posting, linking, storing, sharing, and otherwise making available certain information, text, graphics, videos, or other materials (“Content”). You are responsible for the Content that you post through the service, especially to customers. By posting Content through the service or website, you represent that (i) the Content is yours (you own it) and/or you have the right to use it and grant us the rights and license as per these Terms, and (ii) posting the Content through the service does not infringe on any person or entity's privacy rights, publicity rights, copyrights, contractual rights, or any other rights. We reserve the right to terminate the account of any user found to be infringing on copyrights. You retain all rights to any Content you submit, post, or display through our service or website, and are responsible for protecting those rights. We are not responsible for any Content posted through the service by you or any third parties, nor do we assume any liability for it.
11. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Services:
- for any unlawful purpose;
- to conduct any unlawful acts or solicit others to perform or participate in any unlawful acts;
- to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
- to use the Services for any purpose or in any manner that infringes upon or violates the rights, including but not limited to intellectual property rights, of us or any third party;
- to harass, abuse, insult, harm, defame, slander, stalk, threaten, disparage, intimidate, discriminate in any way, including, but not limited to, discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, or otherwise violate the legal rights (such as of privacy or publicity) of any other users or visitors of the Services or staff members of Kittychat;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet;
- for any obscene or immoral purpose;
- to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet;
- to interfere with or carry out any activity that threatens the performance, security, or proper functioning of the Services;
- to attempt to compromise the system integrity or security or decipher any transmissions to or from the servers running the Services;
- to attempt to access unauthorized Accounts or to collect or track the personal information of others;
- to abuse any trial offerings with respect to the Services;
- to abuse any rebate offerings with respect to the Services;
- in any way which violates the policies of Facebook, Instagram, WhatsApp, Telegram, or any other platform with which Kittychat does business;
- to copy, distribute, or disclose any part of the Services in any medium other than as allowed by the Services and these Terms of Service;
- to use any automated system (other than any functionalities of the Services), including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Services;
- to transmit spam, chain letters, or other unsolicited email or attempt to phish, pharm, pretext, spider, crawl, or scrape;
- to impersonate another person or otherwise misrepresent your affiliation with a person or entity, conduct fraud, hide, or attempt to hide your identity;
- to attempt to decipher, decompile, disassemble, or reverse engineer any of the software or algorithms used to provide the Services; or
- to encourage or enable any other individual to do any of the foregoing.
We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.
You also agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide. You may not do any of the following while accessing or using the Services:
- access, tamper with, or use non-public areas of the Services or Kittychat’s computer systems;
- probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
- access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Kittychat and third-party integrations authorized by us (and only pursuant to the applicable terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Kittychat (NOTE: crawling the Services is permissible if done in accordance with the provisions of the robots.txt file and is limited to publicly-accessible parts of the Services only, but scraping the Services without the prior consent of Kittychat is expressly prohibited);
- forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or
- interfere with, or disrupt (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on the Services.
We preserve the right to limit access to the platform for users whose actions result in degrading the experience of other platform users, Kittychat’s employees, affiliates, or partners or the employees, affiliates, or partners of any other platform, including without limitation, Facebook, Instagram, WhatsApp and Telegram.
We also reserve the right to review, delete, and, if required to do so under any federal, state, or local law, statute, rule or regulation, subpoena or legal process, disclose any information as we reasonably believe is necessary to
- satisfy any applicable law, regulation, legal process or governmental request,
- enforce the Terms, including investigation of potential violations hereof,
- detect, prevent, or otherwise address fraud, security or technical issues,
- respond to user support requests, or
- protect the rights, property or safety of Kittychat, its users and the public. Kittychat does not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.
12. Analytics
We may use third-party service providers to monitor and analyze the use of our service and website.
Google Analytics
Google Analytics is a web analytics service that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service and website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on Google's privacy practices, please visit the following web page: https://policies.google.com/privacy?hl=ko. It is also recommended to review Google's data protection policy: https://support.google.com/analytics/answer/6004245.
13. Intellectual Property Rights
The service, website, and their original content (excluding Content), features, and functionality are and will remain the exclusive property of the company and its licensors. The service and website are protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the company. Guests and users do not acquire any rights to intellectual property by using the service. Use of intellectual property beyond the authorized personal use mentioned in Article 23 of the Copyright and Related Rights Law of February 4, 1994, is prohibited. By purchasing a subscription, users are granted a license to use the service in accordance with the terms of the subscription. The license is limited, non-transferable, revocable, non-exclusive, and granted for the duration that matches the terms of the subscription. Users do not have the right to grant sub-licenses. The license is granted only for the following uses:
- To subscribe to and install the service on the user's website and/or software and use the service to provide it to the user's customers. Users may not attempt to derive the source code of the service or website or any part thereof, reverse engineer, decompile, disassemble, or modify it. Users are not permitted to create and/or publish APIs or proxy access to the service or website, or use the service or website in an automated manner (i.e., by machine or computer program).
14. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to claims of copyright or other intellectual property rights infringements caused by content posted on or used in connection with our service or website. If you are a copyright owner, or authorized on behalf of one, and believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim titled "Copyright Infringement" to hello@kittychat.ai with a detailed description of the alleged infringement as outlined in the "DMCA Notice and Copyright Infringement Claims Procedure" below. You may be liable for damages (including costs and attorney's fees) for misrepresentation or malicious claims about any content infringement found on the service or website.
15. DMCA Notice and Copyright Infringement Claims Procedure
In accordance with the Digital Millennium Copyright Act (DMCA), you may submit a notice in writing to our copyright agent providing the following information (refer to 17 U.S.C 512(c)(3) for details):
- The electronic or physical signature of the person authorized to act on behalf of the copyright owner.
- A description of the copyrighted work claimed to have been infringed, including the URL (i.e., web page address) where the copyrighted work exists or a copy of the copyrighted work, and identification of the URL or other specific location on the service where the material claimed to be infringed is located.
- Your address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
- You may contact our copyright agent at hello@kittychat.ai.
16. Error Reporting and Feedback
The company does its best to support guests and users, resolve problems related to the functionality of the service, and take measures to improve the quality of the service's functionality based on feedback submitted by these entities.
You can directly provide us with information and feedback about errors, suggestions for improvement, ideas, problems, complaints, and other matters related to our service at hello@kittychat.ai ("Feedback"). You acknowledge and agree that: (i) you will not retain, acquire, or assert any intellectual property rights or other rights, titles, or interests in the Feedback; (ii) the company may have similar development ideas to the Feedback; (iii) the Feedback does not include any confidential or proprietary information of you or a third party; and (iv) the company is not under any obligation of confidentiality with respect to the Feedback. To the extent that transfer of ownership is not possible due to applicable mandatory laws, you grant the company and its affiliates an exclusive, transferable, revocable, royalty-free, sublicensable, unlimited, and perpetual right to use the Feedback (including the right to copy, modify, create derivative works, publish, distribute, and commercialize).
17. Links to Other Websites
Our service and/or website may contain links to other websites not owned or controlled by the company. The company has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. We do not endorse any entities/individuals or their services or products associated with these other websites. You acknowledge and agree that the company is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any other websites. We strongly advise you to read the terms and conditions and privacy policies of any other websites you visit.
18. Disclaimer of Warranties
The service is provided by the company on an "AS IS" and "AS AVAILABLE" basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of the service, or the information, content, or materials included therein. You expressly agree that your use of the service, its content, and any services or items obtained from us is at your sole risk. Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the service. Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the service, its content, or any services or items obtained through the service will be accurate, reliable, error-free, uninterrupted, that defects will be corrected, that our service or the server that makes it available are free of viruses or other harmful components, or that the service or any services or items obtained through the service will otherwise meet your needs or expectations. The company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose. This does not affect any warranties which cannot be excluded or limited under applicable law.
19. Limitation of Liability
The company is not responsible for the consequences of complying with the content of tips, articles, or other publications on the website or service, including content provided by AI computers. You acknowledge that the AI computers providing content for our service and/or website are not experts, may make mistakes, and should not be relied upon for their answers or advice. Especially, they cannot replace any professional advice. The company is not responsible for the consequences of its customers' use of the service. The company is not responsible for the results of installing or transmitting malicious software, phishing, or other practices performed by other entities through the service. The company is not responsible for interruptions in the operation of the service. The company is not responsible for the results of certain events beyond the company's influence, especially power outages, fires, atmospheric phenomena, war, riots, strikes, etc. Except as prohibited by law, you agree to indemnify us and our officers, directors, employees, and agents from any indirect, punitive, special, incidental, or consequential damages. This applies regardless of how they arise (including attorney's fees and all related costs and expenses of litigation and arbitration, or during trial or appeal, whether or not litigation or arbitration is instituted), in actions of contract, negligence, or other tortious action, or arising from or in connection with this agreement, and includes but is not limited to claims of personal injury or property damage. This applies regardless of any breach of federal, state, or local laws, regulations, rules, or ordinances. Even if the company was previously informed of the possibility of such damages, any liability discovered to be due to the company will be limited to the amount for the service, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the above limitations or exclusions may not apply to you.
20. Guest/User Responsibility
Guests and/or users are entirely responsible for the authorized or unauthorized distribution of any content available on the website or service. This applies especially to intellectual property. The responsibility includes, particularly in cases where such claims are made against the company, indemnifying the company from these claims. Users are entirely responsible for all content provided to their customers through the use of the service.
21. Service Interruption
The company does not guarantee the permanent accessibility of the service or website. The company reserves the right to introduce interruptions to the operation of the website or service or its specific features. If there is an intention to execute an interruption, the company will notify through the email provided during account settings or by posting relevant information or messages on the website at least 3 days before the planned date of interruption. In the event of an unexpected interruption in the operation of the website or service or its specific features, the company will immediately notify through the email provided during account settings or by posting relevant information or messages on the website. Acceptance of the regulations also means acknowledging that the service is not 100% reliable.
22. Personal Data Protection and Security
The company carefully processes personal data while ensuring appropriate technical and organizational security measures. Detailed information about personal data protection can be found in the privacy policy. The company is not responsible for the protection of personal data of customers of users using the service. The company is not responsible for the content and rules of personal data protection and privacy of other websites, including those referenced by links. The company is not liable for any damages resulting from navigating other websites or posting any personal data or other information there. The company recommends reading the personal data protection and privacy rules of other websites, especially those referenced by links, before using them. This is particularly important before posting your personal data or other important information on other websites.
23. Termination
We may terminate your account or prohibit access to the service for any reason, at our sole discretion, without prior notice or liability. To terminate your account, you simply need to stop using the service. All provisions of the conditions that must survive termination will survive termination. This includes, but is not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
24. Governing Law
These Terms shall be interpreted and enforced in accordance with the laws of the State of California, regardless of its conflict of law provisions. Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms replace all prior agreements between us regarding our service and constitute the entire agreement between us regarding our service.
25. Changes to Service
We reserve the right to withdraw or modify the service and any service or material we provide through the service at our sole discretion without notice. We will not be liable if for any reason all or part of the service is unavailable at any time or for any period. Occasionally, we may restrict access to some parts or the entire service to users, including registered users.
26. Modification of Terms
We may modify these Terms at any time by posting the modified Terms on this site. It is your responsibility to review these Terms periodically. By continuing to use the platform after we post modified Terms, you are agreeing to and accepting the changes. Please check this page frequently to be aware of any changes, as they are binding on you. By continuing to access or use our service after any modifications become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the service. In case of any inconsistency between these Terms and the contract (if concluded), the provisions of the contract shall prevail. The aforementioned statement also applies to modifications of these Terms introduced in the contract.
27. Waiver and Severability
No waiver of any term or condition of the Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the company to assert a right or provision under the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is held by a competent court or other adjudicatory body to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
28. Acknowledgment
By using our service or any other service provided by us, you acknowledge that you have read and agree to these Terms of Service.